She loved her job and genuinely admired her boss. One Friday, during the coffee break, she finally said it—out loud, in front of everyone.
But his reply hit hard:
Empathy isn’t the same as sympathy — it’s about seeing and understanding someone else’s experience through their eyes, not our own.
Instead of getting stuck on what I’m not good at, I ask myself: “What makes me great at what I do — this week?”
Discover the basics of OBM and how it can transform your organization.
Use OBM to strengthen your business with tailor-made solutions.
The course is aimed at managers and leaders with personnel responsibility.
The course is aimed at managers and leaders with personnel responsibility.
The course is aimed at managers and leaders with personnel responsibility.
Understand and improve the behavioral dynamics between groups and individuals.